Privacy Policy

1. Who We Are

Taxi Spalato is a privately owned taxi and transfer service based in Split, Croatia, operated by a professional licensed driver. We provide airport transfers, local rides, and private day trips throughout Dalmatia and Croatia.

For any privacy-related questions, you can contact us directly at:

• Phone / WhatsApp: +385 92 505 5253
• Location: Split, Croatia

2. What Information We Collect

We only collect information that is necessary to book and confirm your transfer. This includes:

Information you provide directly

• Your full name
• Your email address
• Your phone number
• Your flight number (if applicable)
• Your pick-up and drop-off locations
• Your preferred travel date and time
• Number of passengers

Information collected automatically

When you visit our website, standard technical data may be collected by your browser (such as your IP address and browser type). We do not use tracking cookies, advertising pixels, or any third-party analytics tools.

3. How We Use Your Information

We use your personal information solely for the following purposes:

• To confirm and manage your booking
• To contact you regarding your transfer (confirmation, updates, or changes)
• To provide you with the service you requested
• To respond to your enquiries or messages

We do not use your information for marketing purposes without your explicit consent, and we will never send you unsolicited promotional messages.

4. How We Store Your Information

Booking requests submitted through our website are processed via Formspree, a secure third-party form service. Your data is transmitted securely using HTTPS encryption.

We retain your booking information only for as long as necessary to fulfil your transfer and comply with any legal obligations. We do not maintain large databases of customer records — once your journey is complete and any necessary follow-up is resolved, your personal details are not retained indefinitely.

5. Who We Share Your Information With

We do not sell, rent, or trade your personal information to any third parties.

In the normal course of providing our service, your information may pass through:

• Formspree — our contact form provider, used to securely deliver your booking request to us
• WhatsApp — if you choose to contact us via WhatsApp directly

Both services have their own privacy policies. We only use reputable, established services for handling your data.

6. Your Rights

Under applicable data protection laws, you have the right to:

• Access the personal information we hold about you
• Request correction of any inaccurate information
• Request deletion of your personal information
• Object to or restrict how we process your information
• Withdraw consent at any time, where processing is based on consent

To exercise any of these rights, simply contact us by phone or WhatsApp. We will respond promptly.

7. Cookies

Our website does not use cookies for tracking or advertising purposes. No cookie consent banners are required because no non-essential cookies are set. The only local storage used is technical — to make the website function correctly during your visit.

8. Third-Party Links

Our website may contain links to external sites such as Google Maps or WhatsApp. Once you leave our site, we are not responsible for the privacy practices of those third-party services. We encourage you to review their respective privacy policies.

9. Children's Privacy

Our services are not directed at children under the age of 16. We do not knowingly collect personal information from minors. If you believe a child has submitted information to us, please contact us and we will delete it promptly.

10. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page with a revised date. We encourage you to check back periodically.